Alto Imaging Patient FAQs

PRP Diagnostic Imaging and Alto Imaging have merged to provide stronger and expanded radiology services for the Hunter Region. This new and larger PRP Hunter network improves patient access to imaging, offering the full suite of services, including MRI, CT, PET, Nuclear Medicine and Echo Ultrasound as well as many more.

Patients will benefit from having convenient access to more locations with PRP’s high-quality care provided across the entire Hunter Region. 

Yes, you will continue to see the same Alto Imaging staff, including radiologists and clinical teams. PRP Diagnostic Imaging values the high level of care that Alto Imaging staff have provided and will continue to provide as PRP employees.  

No. Following on from our systems integration on the 4th May, you will be able to use  MyPRP to access your images and reports taken from PRP clinics on your personal device. myPRP is a secure online portal where you can view and share your images and reports.  

You can use myPRP on your phone, tablet, or computer. myPRP is available as a desktop portal or mobile app downloaded via the Google Play or App Store. 

The former Alto Imaging site at Cessnock is already on MyPRP .    

From 4 May 2026 

• Your appointment location remains the same
• You will have access to 10 radiology practices in the Hunter region 
• Your results will be sent to your doctor just as they are now. You will also be able to access images on the myPRP patient app.  

Services across the Hunter now include  

• CT  

• MRI 

• Ultrasound  

• X-Ray 

• Nuclear Medicine  

• PET 

• Interventional procedures and image-guided biopsies 

• Women’s imaging – Mammograms, MRI Breast   

• Cardiac imaging – Echocardiograms, Stress Echo, ECG, Calcium score 

• Dental imaging – Cone beam and OPG 

For more information visit our Hunter page and click on ‘See our List of Imaging Services’. 

Yes. The former Alto Imaging sites will undergo a name change and a facelift throughout April and May 2026 and at completion, these clinics will look like the other PRP Diagnostic Imaging clinics in the Hunter region. 

Patients may attend any site that is most convenient, book online here.

Your images and reports will be accessible to your doctor regardless of where you are scanned. 

Out-of-pocket costs can vary depending on several factors, including whether Medicare provides a rebate, if the scan is part of a funded screening program (such as the National Lung Cancer Screening Program), and any government concessions you may hold. 

The majority of scans performed across the region are bulk billed. If there are any out-of-pocket costs, we will inform you prior to your examination. 

If you would like to discuss your specific situation, please contact us at your nearest Hunter location.  

Yes. Reports will continue to be delivered to your doctor via the same method they currently use. As PRP integrates systems, your doctor will benefit from improved access to images through PRP’s secure digital platforms.  For scans completed at our PRP clinics from 4 May 2026, you will be able to access your images via MyPRP.  myPRP is a secure online portal where you can view and share your images and reports.  

You can use myPRP on your phone, tablet, or computer. myPRP is available as a desktop portal or mobile app downloaded via the Google Play or App Store.  

Ask our friendly clinic staff for advice when you have your scan.  

When you visit a PRP practice, which includes the former Alto Imaging clinics after systems integration on 4 May 2026, you will be able to access your images and report via MyPRP.  myPRP is a secure online portal where you can view and share your images and reports.  

You can use myPRP on your phone, tablet, or computer. myPRP is available as a desktop portal or mobile app downloaded via the Google Play or App Store.  

Ask our friendly clinic staff for advice when you have your scan. 

Yes, we accept all imaging referrals. Click here to book online.   

Your records are retained securely. Your scans and reports completed at the former Alto sites will be available for your health care provider to download through a referrer portal. We will start with recent scans and progressively add the remaining scans by July 2026. Your health care provider can contact us if there are any questions.  

For scans completed at our PRP clinics from 4 May 2026, you will be able to see and share them via MyPRP.  myPRP is a secure online portal where you can view and share your images and reports.  

You can use myPRP on your phone, tablet, or computer. myPRP is available as a desktop portal or mobile app downloaded via the Google Play or App Store.  

Ask our friendly clinic staff for advice when you have your scan. 

All locations remain open. Alto Imaging practices at Glendale, Mayfield, East Maitland, Salamander Bay and Singleton will undergo a facelift and be branded as PRP practices throughout April and May 2026. 

You now have access to 10 radiology practices in the Hunter region, including 

• PRP Adamstown 

• PRP Maitland 

• PRP Charlestown 

• PRP Cessnock – Formerly Alto Imaging 

• PRP Glendale – Formerly Alto Imaging 

• PRP Mayfield – Formerly Alto Imaging 

• PRP Singleton – Formerly Alto Imaging 

• PRP Salamander Bay – Formerly Alto Imaging 

• PRP East Maitland – Formerly Alto Imaging 

• GXU Thornton – now part of the PRP network 

GXU will transition to the PRP network at a later date and continues to operate as usual.

Yes. We follow strict privacy and security standards. Our privacy policy remains in effect, and any updates will be posted clearly. For more information visit our Privacy Policy 

Yes. The phone numbers will not change and you will be given the option to press one of the following when you call: 

1 for New Appointment  

2 for Existing appointment 

3 for Referrer or practice manager (please note this is for doctor use only) 

4 for Billing and Accounts 

5 for All other Enquiries