At PRP Diagnostic Imaging we take the health and safety of our patients, staff and the local community very seriously. As the Coronavirus continues to make headlines, we wanted to provide our patients with up-to-date information on the proactive measures we are taking. We will continue to monitor the situation in line with the Department of Health guidelines and provide updates as the situation evolves.
PRP practices are currently open, but some opening hours may vary.
If you are suspected of having coronavirus, are in a quarantine period, or are considered by NSW health as close contact, you should not attend our clinics. If you are from outside the Sydney metro region and have visited Sydney within the last 14 days (for any reason, including a doctor’s appointment), please do not attend our clinics.
Unfortunately, PRP clinics do not have the facilities to isolate those affected with coronavirus from our other vulnerable patients, many of whom are elderly or oncology patients, etc. Patients in quarantine or those with symptoms suggestive of coronavirus should call their referrers or the Public Health Hotline on 1300 066 055 for appropriate advice.
All patients coming to PRP must wear face masks during their visit.
IF YOU HAVE FLU-LIKE SYMPTOMS NOT CONFIRMED AS CORONAVIRUS.
If you have flu-like symptoms you will need to call the front desk before entering the practice. We will try to accommodate your examination. If you have a mask, you will be asked to wear it. Alternatively, PRP staff will bring a mask out to you. Clinic access will be for patients only and anyone accompanying a patient will need to wait outside. Once tests are completed, we ask that patients leave the practice immediately.
HEALTH AND HYGIENE
As a healthcare provider, excellent hygiene is essential for all work at PRP. We have infection-control policies in place at all our clinics and ask that patients respectfully follow the advice and instruction of our staff wherever necessary.
To protect our employees and patients, we have 1.5 metre social distancing floor markers at our receptions. We have also implemented clear plastic shields across all of our reception desks.
As well as wearing a mask, we encourage all patients to remove gloves upon entering our practices, and use hand sanitiser provided to also help prevent the spread.
To minimise unnecessary staff/patient contact, PRP is encouraging all referrals to be emailed to the practice. We also encourage contactless over the phone payment and ask that patients leave immediately after their scan.